Service Catalog

About

Our Service Catalog explains service components and is updated when services are discontinued or new ones are added. For more information about adding new services, please contact the Office of Technology Services at 804-633-5088 x1100

Diagram

Service Catalog Icon. Click to view.
(Click to enlarge)

Service Catalog List

  1. Web Presence
    • Websites
      • Division Site
      • School Sites
      • Teacher and Department Sites
      • Server Security
        • OS Security
        • Application Security
        • Plugin and Theme Security
      • Analytics
    • Social Media
    • Photography and Videography
      • School Board Events
      • Graduation
      • Central Office Events
    • Webmaster Team
  2. Telephones
    • Voice Services Phase Out
    • Voice Over Internet Protocol
      • 911 Call Routing
      • Classroom Assignment Changes
      • Server Security
        • OS Security
        • Network Security
      • Performance Monitoring
    • Mobile Phones
  3. Support Staff
    • Help Desk
      • Performance Monitoring
      • Customer Satisfaction Metrics
    • Ongoing training and technical certifications
    • Evaluations
  4. Student Data
    • User Training and Support
    • State Reports
    • Federal Reports
    • Data Security
      • LDAP
      • SSL
    • Data Sharing
      • Clever
      • Cafeterm
      • SIF
      • Bus Routing
      • IEP Online
    • Scheduling
    • Summer Rollover
    • Summer School
  5. Copiers and Printers
    • Lease Agreements
      • Usage Monitoring
      • Contract Performance
      • Consumable Management
    • Owning Printers
      • Maintenance
      • Replacement
      • Consumable Management
  6. Central Office
    • Facilities Management
      • Electronic Building Integration
      • HVAC
    • Nutrition Services
      • Cafeteria Registers
      • Freezer Monitors
      • Vending Machines
    • Transportation
      • GIS and Mapping for Routing
      • Bus Cameras
    • Finance
      • RDA
      • eVA
    • Human Resources
      • VSP Background Checks
      • Employee Badging
    • School Board
      • Meeting Audio / Visual Support
      • Discussion System and Recording
    • Instruction
      • Discovery Education
      • PowerSchool Assessment
      • Blackboard Connect
      • Destiny
  7. Asset Management
    • Issue Equipment
    • Loss Prevention
      • Equipment Inventory
      • Enforce Policy EDC-R3
    • Warranty Tracking
    • Equipment Replacement
    • Enforce Acceptable Computer Use Policy
  8. Supporting Our Staff
    • Classroom Equipment
      • Interactive Whiteboards
      • Document Cameras
      • Pilot Programs
      • Projectors
        • Consumable Management
        • Preventative Maintenance
      • Teacher Computers
    • Office Equipment
      • Office Computers
      • Postage Meters
      • Fax Machines
      • Folding Machines
  9. Supporting Our Students
    • Account Management
      • Windows
      • Parent and Student Portal
      • Google
      • Clever
    • 1:1 Initiative
    • VA STAR
      • Lobbying Efforts
      • Donation Acceptance
      • Program Oversight
    • Makerspace
    • Computer Labs
      • Lifecycle Management
      • Chromebook Migration
    • Classroom Computers
    • CIPA Compliance
      • AUP Online
      • Internet Safety Programs
  10. E-Rate
    • 470
    • 471
    • FCDL
    • 486
    • BEAR
  11. Testing
    • Network Support Functions
      • Proxy caching
      • Wireless Network Tuning
    • Technology Support Functions
      • Computer Lab Preparation
      • TestNav Training
      • Just-in-time Support
    • Student Data
      • State Testing Identifiers
      • Interactive Achievement
      • Storing Data
  12. Infrastructure
    • Servers
      • Lifecycle Management
      • Physical Security
      • Environment Monitoring
      • Virtualization
      • Data Backups
      • Storage / SAN
    • Local Area Networks
      • Lifecycle Management
      • Physical Security
      • Environment Monitoring
      • Performance Monitoring
    • Wide Area Network
      • Self-Provisioned WAN
      • Leased WAN
      • Physical Security
      • Environment Monitoring
      • Performance Monitoring
      • Utilization Monitoring
    • Internet
      • Performance and Utilization
      • Filtering
      • Intrusion Detection
      • Intrusion Prevention
    • Wireless Networks
      • Lifecycle Management
      • Spectrum Management
      • Security
      • BYOD
    • Windows / Active Directory
    • Google Apps
  13. School Security
    • School Security Equipment Grant
      • Information Collection
      • Grant Application
      • Appropriation of Funds
    • Electronic Access Control
      • Building Management
      • Cardholder Management
    • Security Cameras
      • Recording Management
      • User Management
      • Recording Requests
    • Intrusion Detection
      • Electronic Building Integration
      • Call Out / POTS Integration
    • Visitor Management
      • Software
      • Training
      • Employee Key Fobs
      • Visitor Badging
  14. Planning and Budget
    • 5Y Educational Technology Plan
    • Strategic Planning
    • Budgeting
    • Capital Improvement
    • Business Continuity
    • Disaster Recovery
    • Communications Plan