PowerSchool Mobile App News

Hello CCPS parents,

The CCPS Technology Department is aware of on-going issues related to the PowerSchool mobile app not displaying all student information. PowerSchool is currently working on these issues, and we wanted to share the latest updates from the company on them.

Here is the latest correspondence from PowerSchool support about the issue for the Parent/Student mobile app for iOS and Android devices.

“Thank you for your patience. It appears that the problem you are experiencing is related to a known issue. There will be a future update for the iOS app, but a timeline has not been mentioned.”

Please know that you are still able to check students grades and attendance through the CCPS Parent Portal as it is not affected by the app issue.

We will keep you updated as PowerSchool updates us.

Thank you for your patience,

CCPS Technology Department

Invitation to Bid (ITB) for Lenovo Chromebooks

ITB Opening Date: June 26, 2018

ITB Closing Date: July 10, 2018 at Noon

The intent of this Invitation to Bid (ITB) is to obtain pricing from qualified bidders for provision of Lenovo 100e Chromebook equipment (model 81ER0002US) to include original computer power adapter and delivery to Caroline Middle School (13325 DEVILS THREE JUMP RD., MILFORD, VA 22514-2036) and Caroline High School (19155 ROGERS CLARK BLVD., MILFORD, VA 22514-2055). Delivery shall be inside delivery, with the shipment received no later than July 28, 2018. The award of any resulting Purchase Order will be to one provider, for an estimated quantity of 1,500 devices. All deliveries must be scheduled with the Office of Technology Services.

For more information, please see the attached Invitation to Bid (ITB) document below:


Update: Notice of Intent to Award released

Updated July 11, 2018.

A Notice of Intent to Award has been released for ITB 07102018-1200. For more information, please see the attached document below:

View printable PDF: Notice-of-Intent-to-Award-ITB-07102018-1200.pdf

2018-2019 1:1 Chromebook Parent Video

CCPS is excited to launch a secondary 1:1 initiative during the 2018-2019 school year. As outlined in our strategic plan, Pathways 2022, every 6th through 12th greater will receive a Chromebook during the second week of school. This digital device will become an essential learning tool within our blended learning classrooms. The purposeful integration of technology will enhance students’ college and career readiness and 21st century skills such as creativity, innovation, communication, collaboration, and digital citizenship.

To support parental awareness regarding the 1:1 initiative, one parent/guardian per household will be responsible for viewing the CCPS 1:1 Parent Orientation Video currently available on the CMS and CHS websites. Thank you for completing this brief 15-minute video by Friday, August 17 to prevent uninterrupted delivery of your student’s device. Thank you!



Updates from October 2017

Supporting the Digital Conversion – Chromebooks have been replacing Windows desktop and laptop computers in our district for over a year now. At this time, our Google console is reporting that we have 1371 Chromebooks. We are continuing to prepare our Internet connection and other network infrastructure to support the future’s Chromebook demands.

Back-to-school – See this graphic for a five-year breakdown of resolved tickets and resolution speed during the back-to-school rush:

Chart displaying breakdown of solved tickets by resolution speed

Internet Connection – Our 5 gigabit-per-second (Gbps) Internet connection is online and performing well. The increase from 200 megabits-per-second was very noticeable. It is amazing to think that VDOE is drafting strategies that may ask we increase this to 15 Gbps or more by 2020.

Network Infrastructure – Bowling Green Elementary’s network has joined the division’s 10 Gbps network, a significant upgrade from 1 Gbps.

Updates from May 2017

Another school year with no major outages or downtime!

Technology Services requests $99,000 annually for Capital Improvement funding to replace staff computer equipment. If funded, this would allow the division to operate a five-year replacement cycle. The department was issued $35,000 of the $99,000 by Dr. Parker with this year’s reversion funds. We surveyed staff interest in switching to Chromebook laptops instead of Windows laptops (any staff who might use a laptop daily, not just our Digital Conversion Champions). The $35,000 will be used to purchase 33 Samsung Chromebooks, 14 HP Chromebooks, 1 Acer Chromebook, 2 Lenovo Chromebooks, and 8 Dell Chromebooks.

Our Network Administrator will begin upgrading Bowling Green Elementary School’s network in June. The network today operates at 1,000 megabits per second (Mbps) with wire connections to desktop computers operating at 100 Mbps. Mr. Singh’s upgrades will get BES caught up with the division, with a 10,000 Mbps network and wire connections operating at 1,000 Mbps.